Delivery & Returns

Free Delivery £0: For Orders over £30

Standard delivery £3.00:  (4-6 Working Days)

Next day delivery £5.00:  Order before 10:00am Monday - Thursday

Order Information:

  • Orders are sent out on a tracked delivery service. Standard delivery takes 4-6 working days a requires a signature upon receiving the item.

  • Orders are sent out Monday – Friday. Orders places over the weekend or during a bank Holiday, will be processed  the next working day

  • Shipping and delivery days are Monday - Friday, with the exception of Bank Holidays. (Shipping times exclude Weekends and Holidays.)

  • Items are currently shipped via the courier Hermes to destinations within England, Wales and Scotland only.

  • Next day delivery does not apply to certain areas within Ireland, Scotland and Wales. Orders to Scotland and Wales are delivered in 5-6 working days;

  • We currently do not delivery to the Channel Isles and Northern Ireland. Any orders which come from the Channel Isles or Northern Ireland must have a UK Mainland delivery address.

  • We do not ship outside of the United Kingdom.

  • The Cut-off point for same day dispatch is 10:00am

Refunds + Returns:

  • Should you need to return an item to us, please contact us on: +44 (0) 207 483 8383  or via our dedicated email address: info@heathlondon.co.uk. Please enclose a copy of the invoice as well as a contact number and the details of reason for the return.

  • We do not accept refunds unless the product has a manufacturer fault

  • We do not accept payments made with American Express.

  • Once processed, refunds can up to 5 working days to go through.